NO REFUND OR EXCHANGE

Everything is a final sale !!

The time process of orders will take a minimum of 2-5 business days depending on the size or weight of the package. However, the minimum day you will wait for your order to ship out is 1-2 business days

For overseas it might take a little bit longer, depending on the delivery service that is delivering your package 5-10 business days should be the maximum days you waiting on your order not guaranteed that you will get your package in 5 to 10 business days. You might have to wait a little longer.

 

Once you reach the checkout center and enter your personal information to purchase your item, then when you have purchased your items

You will receive a notification from your email letting you know that your order has been confirmed and is now waiting to be processed also there should be a tracking number with a delivery date

PLEASE DOUBLE-CHECK yourself when you are putting in your personal information so your package may arrive at the correct address

If you type the incorrect address reach out to resolve the issue also reach out if any problems with personal information or tracking information (PLEASE MAKE SURE YOU ARE PUT IN YOUR CORRECT INFORMATION so your package arrives correct address and will be on time.

 

Please understand that I try to get all orders out as soon as possible again customers will receive a notification that the order has been in the process of shipping out, and also understand once the packaging has been dropped off at the post office is no longer in my hands or control. but if there may be a mistake with tracking please contact me as soon as possible.

If you received the wrong item don't hesitate to get in touch with me by email and get back in contact as soon

only time is EXCHANGE is allowed WHEN the customer did not receive the item or received the wrong item

if you decide to cancel your order before the shipping day

will contact you to confirm why and continue with the cancellation process it might take 3-5 business days for your payment to be received back the original card  

I hope you understand this is a small business I am a solo black business owner who is very shy and I am an introvert. I created this website to show my creations and art to the world and also put a smile on people's faces when seeing the work the time the patience I put into my art 🩷

 

I will not tolerate complicated or disrespectful customers if anything cannot be resolved your order will be canceled immediately money will be sent back to whatever payment method you use and you will no longer purchase anything from my website

 

 

contact information: pinkyandsavageboutique@gmail.com